What We See Is Cost Savings And Revenue Opportunity

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01

Organisation Design Review

Would a cost improvement of 10% – 25% help your business?

Many businesses have grown so rapidly that they haven’t had time to future-proof their organisational design. SRM Europe helps clients re-design their businesses vertically and horizontally. Our clients typically achieve cost improvements of between 10% and 25% through efficiency gains or cost reduction.

02

Vulnerable Customers

Think just complying with regulations is enough to protect vulnerable customers?

All industries interact with customers who might be considered ‘vulnerable,’ or in need of personalised treatment due to their individual circumstances. Attention to such clients—by the media, regulators and politicians—is increasing with the growth of this important customer group. SRM Europe helps businesses take action to protect vulnerable customers.

03

Contract Value Realisation

What if we told you that 90% of the time we uncover unrealised savings in vendor contracts?

All businesses require suppliers, but some struggle to run effective procurement programmes. At SRM Europe, we help our clients create (or run) procurement selection processes that work. By offering expertise, oversight and hands-on management, we let our clients concentrate on their strength: delivering goods or services to their customers.

04

Vendor Selection

Finding it hard to identify the best supplier for your need?

All businesses require suppliers, but some struggle to run effective procurement programmes. At SRM Europe, we help our clients create (or run) procurement selection processes that work. By offering expertise, oversight and hands-on management, we let our clients concentrate on their strength: delivering goods or services to their customers.

05

Payments Advisory

Would your organisation benefit from assistance in finding the right payments solution?

Making and receiving payments is the lifeblood of business. Yet with numerous payment solutions across many channels, determining the best fit can be a challenge. SRM Europe uses our decades of experience in payments to support our clients—from global firms to local organisations—across many different industries.

06

Driving Better Lending Growth

Are you achieving the right balance of portfolio risk, compliance and margins?

Lenders want three things: compliance, growth and a line of sight to drivers of portfolio risk. Our expertise spans awareness and origination to repayment and collections. We help clients increase bottom-line performance by better understanding the impact of their strategy and operations on the future value of their portfolio.

07

Business Effectiveness

How much are ineffective business processes costing your organisation?

Often business processes are either out of date, missing workarounds or undocumented altogether. These inefficiencies increase risk and lower profitability. SRM Europe uses Lean Six Sigma and its unique approaches to improve performance through auditing, re-engineering, enhanced documentation and automation.

08

Resource the Pace of Change

What gaps in resourcing are slowing your response to market change?

Clients undergoing organisational transformation often identify gaps in capacity and capability. SRM Europe provides them with trusted, capable and experienced HR specialists, business analysts, project and programme managers and more. Offering oversight, support and access to essential resources and methodologies, we ensure our clients’ success.

Our Team
+44 (0) 7799 074 095
Neil Whittaker
Managing Director
+44 (0) 7867 893 842
Richard Bissett
Consulting Director
+44 (0) 7572 440 979
Dave Varney
Consulting Director
+44 (0) 7830 664 351
Simon Rose
Senior Manager
Neil Whittaker

Neil has over 25-years of industry and consulting experience in both frontline and senior leadership roles, including 2x Board Directorships of a top-4 UK pillar bank. Specialising in major transformation programmes with an Organisation Design Review and Cost Reduction slant and new innovative technologies such as robotic process automation and artificial intelligence, he works with senior business leaders in his clients advising and guiding their transformation programmes.

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Richard Bissett

With over 25-years of operational, investment banking and diverse consulting experience, Richard specialises in advising clients on organisation re-design, cost performance and utilises his wealth of knowledge in payments and supplier management to support clients in improving all facets of their businesses across multiple industries. Richard’s senior leadership experience allows him to guide client executive teams on their transformation journeys.

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Dave Varney

With a sales and operational background, Dave has over 18-years’ experience operating in multi-industry and consulting environments. A specialist in strategy development, process analysis, payments and cost performance, Dave advises clients across many disciplines, with specific focus on improving P&Ls through supplier contract terms, functional budgets, and organisational efficiencies.

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Simon Rose

Simon is an experienced programme manager and leader, with over 22-years of industry and consulting experience gained from industries as diverse as retail banking, science, music and architecture. Simon specialises in leading multi-party client change programmes – be they major transformations or smaller focused programmes – ranging from Organisation Re-Design to Cost Reduction to delivering technology change.

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The Bottom Line - Europe
Could Credit Unions be the New Challenger Banks?

Ok, so clearly they’re not banks but putting aside regulatory distinctions, it’s an interesting question. And if you’re Canadian you may already have a view, as last week Ontario’s biggest Credit Union, Meridan announced “motusbank”: a national digital bank with a Credit Union ethos. How long before we see something similar in Europe?

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SRM Academy Report
Living Happily in a Cashless World

Reports about the impact a cashless society would have on communities are everywhere. Many suggest that the elimination of cash would lead to dire consequences. However, considering that cash accounted for roughly 60% of all payment transactions a decade ago and is now used in a third of such transactions – are these concerns still valid?

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Why SRM Europe?
Helping Organisations Meet Challenges Brought by Change

SRM Europe is an advisory firm helping organisations and financial institutions address needs in areas including Organisation Design Reviews, Cost Savings and Revenue Enhancement, Contract (Terms) Value Realisation, Business Process Re-engineering, Payments Strategies, specialty programmes to address specific vulnerabilities, improving the value of lending portfolios, and optimising vendor management.